The Director of Project Management is responsible for PSTA’s overall project management function, providing leadership, coordination and management of the PMO processes. This includes the active management of the enterprise project portfolio, staff and resource management, and regular, concise C-level reporting.
Manage a portfolio of cross-functional projects from original concept through final implementation. Develop and maintain a master schedule for projects. Focus management efforts on ensuring the various activities are coordinated, critical path activities are achieved and projects are successfully completed on time and within budget, adhere to high quality standards, and meet customer expectations.
Guide the project review and decision making process to ensure that projects selected for implementation are aligned with PSTA’s overall strategic goals. Work closely with business stakeholders to prioritize projects based on defined criteria.
Partner with Finance, Planning and other departments to ensure that adequate funding is secured for projects selected for implementation.
Perform and direct the work of others performing the full life cycle of project management activities, including project planning, requirements gathering, scheduling, resource allocation, project leadership, execution, quality review, monitoring and reporting, control, closure, communications, issue escalation and resolution, cost tracking, financial reporting, vendor management, change management activities, and team organization and management.
Coordinate activities and tasks among project team members, other internal departments, and external organizations as needed to meet project goals and ensure project completion is on schedule.
Ensure appropriate communication with all internal and external stakeholders regarding impacts to scope, status, budget, risk, and resources of the work effort being managed.
Prepare a variety of reports for management review including monthly status reports addressing project scope, schedule and cost.
Attend project meetings, prepare materials, and make presentations to staff, consultants, governmental entities, and other related parties, as required to communicate related project performance. Make presentations to Board Committees and Board Members as needed.
Conduct ongoing reviews of project quality in terms of scheduling, utilization of consistent processes, contributions to best practices, and achieving customer outcomes.
Develop a risk management plan and execute risk management processes. Develop risk responses to eliminate or reduce the probability and impact of project risks. Ensure that contingency and fallback plans are in place if risk events are realized. Identify potential risks and issues for timely escalation to the appropriate level.
Negotiate changes and claims in conjunction with the Contract Administrator. Monitor progress for implications for cost and manage work for project completion within budget.
Review and approve contract schedules submitted by Contractors. Provide monthly updates of progress against the approved schedules and develop a revised schedule for approved contract changes.
Direct project closure activities including: formalizing and communicating the project acceptance; gathering lessons learned; completing documentation; hand-off of project deliverables; transition mutually agreed upon issues to downstream functional groups; and complete post-implementation review to identify areas of improvement.
Coach and mentor team members. Promote a customer-oriented approach towards meeting the needs of the agency. Establish standards and evaluate performance.
Work under minimal supervision on complex projects, exercising strong initiative and independent judgement.
Education: Bachelor’s Degree in Business Administration, Public Administration, Operations Management, Engineering, Information Systems, Computer Science, or other related field, or equivalent work experience.
Experience: A minimum of seven years of experience in successful project/program management lifecycle activities, due diligence, planning, and implementation through to completion of complex medium to large-scale projects. Prefer work experience in public transit and/or governmental/public sector project administration, or other related field, or equivalent work experience.
Experience should include at least three years in senior project management roles with responsibility for organizing, directing, and managing project teams.
Professional work experience in the successful use of project management methodologies and tools, resource management practices and change management techniques.
Demonstrated experience in projects that cross multiple departments and organizations and are cross-functional in nature, with responsibility for managing expectations, controlling costs and risk, and driving for results in a collaborative approach.
Must have demonstrated experience interpreting business functional requirements, and translating them into technical specifications and solutions.
Valid Florida driver’s license required
PMP certification preferred
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of: Complete project management life cycle activities. Strong working knowledge of Microsoft Office and project management software. Financial acumen to manage large project budgets.
Skilled in: Advanced management and leadership skills. Must possess excellent organizational skills. Strong conflict management and critical thinking skills. Strong interpersonal skills with the ability to influence, encourage, and motivate others. Skilled in identifying, analyzing, and isolating problems, and problem resolution. Skilled in project task estimation, resource scheduling, risk management, issue management, mediation, communication, facilitation, adherence to project lifecycle, budget/financial management, change management, conflict resolution, negotiation, and controls.
Abilities: Ability to coordinate, lead, and supervise work performed by others. Ability to facilitate management-level teams and bring the teams to consensus. Ability to use good judgement, demonstrating initiative and discretion, leading with appropriate urgency to make decisions. Ability to influence outcomes through superior listening, persuasion, effective communication, and negotiating skills to solve issues and concerns. Effective resolution of conflicts, managing priorities and business interest. Ability to work in a dynamic environment that requires responsiveness to changing goals, priorities, and needs. Ability to establish and maintain effective working relationships. Review and analyze technical aspects of projects, and recommend appropriate action. Effectively represent the agency in negotiations with contractors, consultants, and representatives of local and state jurisdictions.
PSTA is a Drug Free/Smoke Free Workplace. PSTA is an Equal Opportunity Employer - M/F/D/V