Plans, directs, monitors and controls the operations activities required to ensure that efficient, safe and dependable bus service is provided to all PSTA customers.
Supervises bus operators and monitors adherence to routes, schedules, personnel and operating rules and regulations, and PSTA attendance policy.
Assign, schedule and dispatch buses to facilitate effective and efficient delivery of service.
Schedules bus operators according to union contract, to ensure adequate staffing to efficiently meet service requirements.
Monitors radio/AVL transmissions with bus operators to ensure system is operating efficiently.
Prepares disciplinary notices for drivers consistent with Authority policies, procedures, rules and regulations (reviews related problems with drivers to improve operator performance).
Prepares operator paperwork to facilitate next day service.
Reports unsafe road conditions; set up detours to maintain service following accidents, breakdowns, or when routes are impassable.
Completes daily log of activities to provide accurate, up-to-date information.
Keeps accurate attendance records; enters operator time-keeping into the computer.
Investigates and analyzes accidents to determine cause, reports findings and recommends corrective action.
Relieves Bus Operators in emergencies and completes schedule, if necessary.
Mentors new Bus Operators. Trains new and interim supervisors and performs DART checks.
Performs minor equipment repairs.
Performs bus rides with Operators.
Reports to work as an “essential employee” in emergency situations or disasters and acts of nature.
Performs other related tasks as may be assigned by the Director of Transportation, Superintendent of Transportation , and COO.
Graduate of the PSTA Transportation Supervisor Interim Program is preferred. Other Transportation Supervisory experience will be considered. Able to work nights, weekends, overtime, and as assigned. Must attend all mandatory meetings as scheduled.
Work Record: Zero disciplinary actions in the prior 12 months. Fewer than 3 Occurrences in the prior 12 months. No more than 2 Miss Outs in the prior 12 months.
Education: High School Diploma or G.E.D. Supplemental education or training in business, transportation, safety or relevant area is preferred.
Experience: At least 12 months’ transit experience A minimum of six months of that experience must be as a Bus Operator. Experience in a position related to transit operations may be considered to meet the remaining six month requirement. Good safe driving record, discipline record and overall work record.
License: Must possess and maintain a valid Florida Commercial Driver’s License Class B, with Passenger and Air Brake endorsements, in good standing.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of: current PSTA rules, policies and procedures; current PSTA Labor agreement; general bidding rules including extra board and vacation board; dispatching functions; fare structures and routes; principles of supervision; personnel rules and regulations; state and local traffic laws; the grievance process.
Skilled in: Driving a bus; conflict resolution; accident investigation/analysis; and data entry. Efficient and adept at handling basic computer operations, and capable of learning additional required software programs.
Abilities: Assess and resolve complaints in a satisfactory manner; excellent written, reading, and verbal communication skills; establish and maintain effective working relationships; interpret and administer the union labor contract; investigate complaints and recommend appropriate solutions; operate a two-way radio system; operate a vehicle and a bus; operate a computer; work independently; and make sound decisions.
PSTA is an Equal Employment Opportunity Employer.