Pinellas Suncoast Transit Authority (PSTA) provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, age, disability or veteran status. These are classified as "protected categories." This policy applies to all personnel actions, including but not limited to promotion, demotion, transfer, recruitment, layoff or other discharge, recall, rates of pay, benefits, and selection for training. Further, PSTA expressly prohibits any form of unlawful harassment based on race, color, religion, national origin, sex, age, disability and veteran status.
PSTA is fully committed to comply with all applicable federal laws for establishing and implementing an affirmative action program to provide equal employment opportunities for all employees and applicants for employment. PSTA has developed an affirmative action program, setting goals with timetables to provide minorities and women equal opportunities in its workforce. All directors, managers and supervisors are responsible for implementing and supporting this program.
If it is determined that a violation of this policy has occurred, PSTA will take immediate action to remedy the situation. Any employee who is found to have violated this policy will be subject to disciplinary action up to and including dismissal from employment.
Click column header to sort
Perform highly responsible professional work to plan, manage, and oversee Human Resources operations and associated staff for a variety of functional areas. Work involves defining goals and objectives, developing and implementing work plans, supervising and coordinating staff to implement complex human resources programs and activities. Analyze information, draw conclusions, and make sound recommendations on important policies and programs. Plan and implement strategies to achieve departmental goals.
Provide functional oversight for the following areas: HR staff management, talent management, employee relations, department operations, compliance and internal controls.
Under general supervision of the Sr. Manager of IT, analyze, design, install, configure, maintain and repair the network infrastructure and application components. Perform a wide variety of evaluation, maintenance, installation and training tasks to ensure the computer network performance meets company and user satisfaction. Provide direction, information, and recommendations regarding network configurations and installations. The Network Engineer will be responsible for monitoring the network firewall, assessing the functionality of the network routers, ensuring all Internet security software is updated regularly, and maintaining the company phone system. Maintain accurate documentation and drawings, for all network infrastructures. Activities include working with other departments and outside agencies to meet the goals and objectives of the Authority.
The Construction Coordinator assists with all project-related items consistent with construction and timely completion of transit systems. Typical duties include: performing field inspections; ensuring projects are in compliance with construction drawings, installation, specifications, and final completion of installation; monitoring contractor performance; assisting with resolving contractor issues; and preparing and maintaining accurate project records.
PSTA is seeking a Customer Service Representative to provide excellent customer service to the general public regarding PSTA’s services. This person will interact with customers on the phone from PSTA’s call center, and in person at PSTA’s bus terminals in Pinellas County.
Provide assistance to the Director of Transportation by exercising direct oversight for the daily operation of PSTA’s transit service within Pinellas County. Manage, plan, and organize Transportation Department activities and staff. Ensure that safe, reliable, and quality service is provided to the riding public. Ensure transit operations are compliant with all federal, state, and local laws, regulations, and policies.
Develop and lead strategies to improve PSTA’s daily fixed-route and mobility operations. This will at times include issues which affect scheduling, shift bidding, safety concerns, service reliability, facilities’ cleanliness, and the overall quality and effectiveness of service.
Oversee labor relations with the bargaining units representing Transportation Supervisors group and frontline employees made up of Bus Operators, Maintenance personnel and Customer Service Representatives.
Coordinate with other departments to ensure appropriate resources are deployed for all of Operations.
Periodically fill in for the Director of Transportation at executive meetings and high-level presentations to the Board.
Plans, directs, monitors and controls the operations activities required to ensure that efficient, safe and dependable bus service is provided to all PSTA customers.